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Terms & Conditions

  1. General

    The following terms and conditions are subject to all purchases made in our online store.  By using the site, you are in agreement with all its terms and conditions and you have read it. We reserve the right to amend, at any time, the related policies and agreements without prior notice. However, the amendment of new terms of service will not have an effect on the pre-existing orders.
    Person under age of 18 are not permitted to make purchases from our online store. Your parent or guardian will be required to make the purchases on your behalf.

  2. Acceptance of order/conclusion of contract

    You will receive an email of confirmation shortly after the order has been placed. You should note that this email will only be confirming the receipt of your order and does not constitute acceptance of your order. We may, at our discretion, refuse to accept your order including but not limited to the following:

    • incorrect payment information
    • incorrect/incomplete shipping address
    • fraudulent information
    • incorrect billing information
    • merchandise out of stock
    • incorrect pricing/ descriptions of the merchandise
    • purchase made by a minor

    The conclusion of contract will be formed when the order is completed. You will receive an email from us when the payment has been approved and the merchandise has been dispatched.  If for any reason we are unable to fulfill your order, we will notify you as soon as possible. If the applicable amount has been reserved on your card for such order, we will refund to the original form of payment. 

  3. Pricing and availability

    The prices displayed on our online store do not include shipping cost and it does not include the custom duties and taxes. You will be subject to the custom duties and taxes imposed by your destination country. We recommend that you verify with your local customs authority to determine cost prior to purchase.

    We will do our very best to ensure that pricing, offers, promotions, product descriptions and availability of the merchandise are displayed as accurately as humanly possible on our online store. However, it case of errors or inaccuracies related to the pricing and other aspects of products; we reserve our rights to rectify any errors. If we discover an error in the price of any merchandise that you have ordered, we will contact you as soon as possible and offer you the option of reconfirming or cancelling your order. If we are unable to get your reconfirmation of the order, we will cancel the order and notify you by email. In relation to multiple products order, we will ship what is available and there will be no contract for products that we are unable to fulfil. We are unable to entertain backorder on out site

    We do not warrant or guarantee the availability of the merchandise on our online store. If the merchandise is not available in our inventory, you will not be able to place an order.

  4. Cancellation/Amendment of orders

    You can make an amendment or cancel the order any time before the merchandise has been dispatched. Please send us an email at info@minerfortyniner.com. In case your order has been dispatched, you will have to bear the shipping charges and handling charges for the returns. For more details, please read the policy on returns/exchanges/refunds below under section 9.

  5. Payment

    For privacy rights and the importance of protecting your personal information, we accept payments only through PayPal. 

  6. Custom duties and taxes

    We strongly recommend that you check with your country’s custom authority for more   information on custom duties and taxes prior to completion of your purchase. We will not bear or compensate for any of these taxes and duties. Please note Hong Kong orders are not subject to taxes and duties.

  7. Delivery

    Orders will be shipped to the destination assigned by you. The shipping destination may not be available for certain region or countries. The title to the merchandise shall be transferred to you upon our delivery by the carrier to you. For more assistance, you can email us at info@minerfortyniner.com.

  8. Measurements and colours

    We strive to ensure that our colour description and other product information displayed on our online store are as close as humanly possible. However, we cannot guarantee that the actual color of the product may look exactly same from your display; different monitors will show slight variances.
    The measurements given on our online store are as close to the actual product as possible. We cannot guarantee that each product is the exact same measurements. The final measurements of the product may vary between {+/- ½”} up or down.

  9. Returns/Exchanges/Refunds

    Refunds for non-defective merchandise
    • If you are not satisfied with the merchandise, you may return it to us, shipping charges at your own cost, within 7 days from the day it is delivered to you. Please write us an email at info@minerfortyniner.com to submit the request.
    • Please note that the import duties, taxes, currencies conversion loss and bank charges will not be refunded if any of these costs occurred.
    • The merchandise must be in its original sellable condition and returned in its original packaging.
    • You should note that the refund will not be accepted when the merchandise is damaged, altered, worn or washed. Tags and labels should be intact and should not be removed.  
    • The refund will only be made in HK dollars for Hong Kong customers and US dollars for the rest of the world.
    • The refund will be completed within 14 business days after the acceptance of your request and it will be refunded through the original form of payment.
    • Please note that you are responsible for all cost for returning products that are non defective. Original shipping, taxes and duties will not be refunded.

    Exchanges/return for defective merchandise
    • The requests for the exchange or return of defective merchandise must be submitted by email to info@minerfortyniner.com within 7 days from the day of receive of product. Please provide us with a photograph if possible. All shipping cost for return or exchange goods will be at our expense.
    • The exchange or return will be accepted once the merchandise is confirmed defective or non-corresponding merchandise. Please note that worn, washed, altered merchandise are not considered defective and the request of the exchange will be declined.
    • We will deliver you a new replacement of the merchandise at our own expense. The estimated delivery time will depend on your location.

  10. Liability

    We do not take any responsibility or shall not be liable to you for any damage caused in use of our online store service; for example, the loss or corruption of or damage to data, virus infection to your computer or any other electronic devices. In no occurrence will Miner49er be liable to any party for any indirect damage such as loss of profit, loss of income, loss of business or loss of goodwill, late delivery or breach of contract where such failure is due to an event that is beyond our reasonable control including but not limited to extreme weather conditions, riot and war.

  11. Privacy Policy

    We totally respect your privacy rights and the importance of protecting your personal information. Registration by you may be required in order to use some of the features of our site. All information provided by you must be true, current and accurate. All activities conducted through your account on our site are your responsibility; please secure your account information and password. Please contact us immediately if you feel your account has been compromised. By registration you are consenting to us to collect your personal information to enhance the process of your order; we will need your full name, contact telephone number, shipping address and email address. Your personal information will never be sold or shared with third parties. Your telephone and shipping address is required by our third parties shipping services. All payment and credit info are done directly with our third party payment services. By registering as a member, you are agreeing to receive periodic newsletter from us which you can unsubscribe at any time from our email list.

  12. Ownership of rights

    The website design and all contents including text, graphics, information, trademarks, photographs, advertisements, software (HTML codes) and other materials are the intellectual property of Miner49er. The contents are protected by copyright, trademark and other laws and international treaty provisions. This is for your personal use and not for commercial use unless otherwise permitted by Miner49er. You may not modify the information or reproduce or publicly display or distribute or sell any material on this website without our prior consent or obtain written authorization from Miner49er.

  13. Governing Law

    Miner49er is registered in Hong Kong SAR of PRC. Registration number: 35100946-001-11-18-8. The contract between you and us is governed by the laws of Hong Kong SAR. The relevant courts of Hong Kong SAR will have exclusive jurisdiction in the event of any dispute or claim which arises in connection with a contract. No party other than you or us has any rights to enforce any term of the contract. We reserve the rights to enforce our rights under a contract immediately or at a later date or not at all.

  14. Contact us

    Please contact us if you need further inquiries about the terms and conditions. Our email address is info@minerfortyniner.com.